WELCOME

SPACES 

Your designated space is your area to showcase your product in a way that aligns with your branding. 

You can maximize your space using your own displays within your space (display risers, jewelry stand etc).

You cannot make any colour changes to your space or drill anything onto shelves or sides and walls etc. 

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We will provide a magnetic 4x6 sign which we will design, which includes your logo,

a QR code to our website (which is your own personal website landing page that we build for your business (more details below).

This gives you much more exposure and more search engine visibility such as Google. 

 

This also keeps things consistent and clutter free. 

If you have a larger retail space, we will also provide a larger sign for your business (same content as the smaller signs).  

 

You are responsible for delivering and arranging products to us and for maintaining stock. 

 

We provide price tags and we will implement barcodes on back of tags for inventory and to scan for ease of purchase to customers and staff (they have strings and pin options). 

 

You are responsible for putting pricing on tags and your personal code

(we will provide your code to you) name onto tags, including hst into your price at a rounded up number.

 

There will be reusable colour coded discount signs (10-50% off) that we use for all vendor

sales to keep consistency and visible to customers. 

 

We ask if you can try to use less packaging on containers and or products that don’t require extra (cellophane / ribbons etc) to showcase them clearly and to be more conscious of the environment. 

We also understand that some items will be packaged this way due to the nature of the product. ​

 

GIFT BASKET PROGRAM 

Each Vendor has an option to enroll into our gift basket program!

This is another great opportunity to showcase and sell your products!

In store gift baskets are available in denomination values and also by theme.

 

Cost per vendor is minimum 10% off your product or service. 

This allows for packaging, time for creating the baskets and also local delivery options. 

We will have pre made baskets as well as custom made.

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Gift Basket Values :

$25 - $49

$50 - $74

$75 - $99

$100 - $149

$150 - $199

$200 +​

 

OVERSTOCK 

Overstock is important to have as it allows us to help keep your space filled with stock between your visits. 

We will pull from your bin as your products start to get low. 

All vendors can have an overstock bin (supplied by you no bigger then 40L).

Your bin must be a clear bin with a lid and it must be clearly labeled on the side with your

Business Name and Code.​​​

 

STORAGE

We have other storage options available, for large quantities or items (we have a rental

storage space available) in our warehouse storage area.​​​​

 

VENDOR FEES 

First half month is free when you join us before June 15, 2025.

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New members are required to commit to an initial 3 month term with

The Collective Boutique Studio & Workshops. 

An invoice will be sent to you via email ( invoice asap ).

First payment is due upon acceptance.

Second payment is due prior to moving your products into the store. 

Third payment is due at the end of the first month after move in. 

 

After your initial 3 month term is up, you will pay your membership either monthly,

3 month payments up front or 6 month payment up front

(different price points for these options).​​​

 

LATE PAYMENTS 

will result in a late fee of $20 for the first day, and an additional $10 per day

after that.

We will provide you 90 days written notice of any increases to vendor membership fees.

We requires 60 days written notice to end your membership contract.

There are no refunds on memberships or deposits.

We will provide you 60 days written notice of the termination of this membership contract, in its sole discretion.

 

We will provide you 90 days written notice of any increases to membership fees.

We also require 60 days written notice to end your membership contract. 

There are no refunds on memberships or deposits.

We will provide you 60 days written notice of the termination of any vendor membership contract, in its sole discretion.​​

 

MOVE IN/OUT

You can arrange with us when it works for you, we are flexible.​​​

 

CUSTOMER FEES AND RETURNS

All sales will show a 13% processing fee on the customer's receipt, this is NOT tax.

We pay you 100% of the sales you make. You are responsible for collecting and

paying any applicable taxes for your business, your price needs to incorporate and

include any of the applicable taxes.

The 13% fee is charged to the Customer - not to you.

This fee pays for things like housekeeping, general checkout packaging, as well as

any service fees from the POS, and it helps to keep the cost of your

monthly space rental down as well.

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We will Not accept any exchanges or returns.

Since each individual business has their own policies regarding exchanges

or returns, customers will be directed to you personally for any issues

regarding your product directly. We will have a sign at the checkout so

that it is clear to the customer. You will be responsible for handling any

exchanges/returns directly with the customer. If you choose to refund

your product you will need to include the 13% processing fee that they

have paid upon checkout.​​​​​​

 

SPECIAL REQUEST/ORDERS

If your business offers custom pieces that are included in your 

inventory and would like to use the store as a pickup location, we will

have a small area in the back dedicated for this use.

You can also use this space if a customer requests to have something put aside for them.

When dropping an item off for a specific customer you will need to clearly mark

the item with the customers name, approximate date for pick up.

(This item must be listed in your inventory)

You will also need to sign our paperwork that you have left an item for

pick up.​​​​

 

PACKAGING

We will supply all final sales packaging, such as generic bags and tissue.

Should your product require any brand specific protective packaging that

you would like us to use (e.g. mug box, jewelry bag or box ) you will be required

to provide this, and our staff will use this to package your product

as per your instructions.​​​

 

RESTOCK​

We are flexible on restock days, just let us know.​​

 

PAYOUT

Payout of products are done by email transfer on Wednesdays each week. 

 

Your individual vendor code will be used to track your sales inventory and we will use that to

calculate your payout amount. You receive 100% of your sales. 

Any discrepancies with your payout should be discussed in confidence via email so that we can resolve the issue.

We reserve the right to hold any payout, if your membership payment is outstanding.​

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MARKETING/SOCIAL MEDIA

As a reminder, we all share the same goal to bring our businesses to the next level of success. 

 

We want to make sure you are following us Facebook and Instagram.

We will do regular Instagram posts with your products (tagging your business) and will add you as a collaboration partner in posts vice versa (please ensure to accept the collaboration and ask us for help if you need).

Following, sharing and liking other vendor posts on social media is a very effective way of boosting the exposure of our collective community as a whole. This in turn creates more potential customers for all vendors.

Following, sharing and liking our social media also helps boost the exposure of all the vendors within our community. 

When the store is succeeding - you are succeeding.

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LOGO USE 

We give you permission to use the our collective logo on your social

media to advertise that you are a vendor or doing a workshop in our store. 

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INSURANCE 

Vendors are responsible for obtaining insurance any and all necessary permits, product labels, health and safety designations, liability waivers in accordance with government regulations for the chosen goods that are being sold, if applicable. (ex. dine safe, food handlers permit, textiles, etc.).

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THEFT PREVENTION 

When selling in retail, theft is always a possibility. 

However, to limit the possibility of items being stolen we suggest that you make it difficult for

someone to easily take your item (e.g Jewelry should be on jewellery cards, in small packaging, in boxes, on a rack). 

These things make it harder for someone to easily steal an item vs a loose item in a basket. 

We are not responsible for your products should anything happen.

 

We will be diligent in monitoring the store, and if we notice any suspicious activity, if needed we will alert the police. 

We also have video surveillance installed outside and inside. 

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WE LOOK FORWARD TO OUR JOURNEY WITH YOU!

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WE WILL KEEP THIS UPDATED AND MAKE ANY CHANGES AS NEEDED.

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